With its ability to streamline processes, provide valuable insights, and optimize experiences, artificial intelligence (AI) is driving the new wave of responsive, guest-centric hospitality. While some remain skeptical, most hoteliers have – knowingly or unknowingly – embraced artificial intelligence (AI) to improve the guest experience and optimize revenue. What is artificial intelligence? Artificial intelligence, or…

Inventory distribution has never been easier, thanks to the hotel channel manager. But are you making the most of this powerful technology? There are many reasons to love your channel manager. Primary among them is that bookings made from any platform will reflect in real-time and accurately in your Hotel PMS (Property Management Systems), so you avoid overbookings/double-bookings…

Before you dismiss social media as being ineffective, revisit your strategy, especially now. Are you making these common mistakes? Social media is an invaluable tool in a property’s arsenal nowadays, as it facilitates immediate feedback and connection with potential guests. Yet it is not uncommon to hear property owners saying social media is ineffective for…